Before we treat, you’ll receive a Bed Bug Prep Sheet with clear steps to follow. This includes:

– Bagging clothes, linens, and personal items
– Decluttering the space to allow full access
– Laundering washable fabrics on high heat
– Sealing infested items in thick plastic bags with a bed bug strip for seven days

All prep must be completed before your scheduled service.

We use a three-step method to treat infested areas thoroughly:

– Vacuuming: We remove live bugs and visible eggs using a vacuum system with a 5-gallon collection bucket.
– Steam Treatment: High-temperature steam is applied slowly and carefully to seams, cracks, and fabrics, especially in mattresses and upholstered furniture.
– Chemical and Dust Application: We apply Crossfire using a fine fan tip for precise coverage and dust into outlets, furniture joints, and cracks for long-term protection.

Our focus is on sleeping areas where bed bugs are most active. Most services take one to two hours, depending on the severity and size of the space.

We return two weeks after your initial treatment to ensure the issue is resolved. During the follow-up, we:

– Conduct a Bed Bug Follow-Up Survey
– Re-treat any areas if needed
– Provide a Post-Service Notification with prevention tips

If activity continues after the second treatment, we’ll reassess the situation. If the infestation cannot be resolved after this step, we’ll cancel the service and issue a full refund.

We’re here to make sure you can rest easy again, with honest communication and a process that works.